At Sharon Lakes Animal Hospital in South Charlotte, we're committed to providing a positive veterinary experience for our patients and their owners, too.
Pets are at the heart of all we do.
With decades of experience and a sincere passion for animals, our team is dedicated to our patients and the people who love them.
If there's one thing we've learned over the years, it's that knowing what to expect during their first appointment with us will make the process go more smoothly for our clients and their pets.
Here are some helpful links for your pet's health.
- Should I call ahead to book an appointment?
Yes, it always is best to book an appointment ahead of time to ensure we have room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please call our clinic right away.
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please call us as soon as possible so that we can offer the space in our schedule to other patients.
We don't have a cancellation penalty but ask that you do your best to respect the schedules of our veterinary team.
- What types of payment options are available?
Payment will be due at the time of the appointment and can be made by cash, cheque, debit card or credit card.
- What methods of payment do you accept?
We accept payment by debit card, credit card (VISA, MC, AMEX) and cash. All services require payment and unfortunately, we do not offer payment plans or delayed billing.
- What types of animals do you treat?
We take care of small domestic pets including dogs and cats.
- Do you offer pet boarding services?
Yes, we offer boarding services for both dogs and cats.
Knowing what to expect at your first visit to our veterinary hospital will make the process more pleasant for both you and your pet. We're always happy to accept new patients, so if you're looking for a vet in South Charlotte, we hope you'll get in touch!
Check In & Complete Forms
Please arrive about 10 minutes early for your first appointment to fill out our New Patient Form. To save time, you can complete the form online in advance.
Next, we will weigh your pet and escort you to an exam room. We'll ask you about your pet’s medical history, medications and reason for the visit.
One of our veterinarians will introduce themselves and begin examining your pet. They will then discuss their findings, assessment and recommendations.
Prescriptions & Checkout
Your veterinary assistant will review any medications or at-home care with you. Back at the front desk, you can schedule any follow-up appointments.